Transforming workforce technology is the key to improving customer experience

Dell commissioned Forrester Consulting to evaluate some of the key challenges, drivers, and trends that businesses are facing to ensure the ideal workforce experience across Asia Pacific and Japan (APJ). The study included in-depth surveys with senior business and technology executives and workforce computing decision-makers in China, India, Japan, SEA, Korea, and ANZ within their organizations. As an IT decision-maker, you can use these insights to build a workforce enablement approach linked directly to employee experience, customer experience, and revenue growth before your competitors catch on. Download Now.